Terms of Use (EULA)

Last updated: September 30, 2026.

These terms are the agreement between you and PALMS STUDIO LLC ("we", "us") for using Hmmlo: the app for iPhone, iPad and Android and the web version at https://hmmlo.app. By using Hmmlo you agree to them. Our Privacy Policy explains how we handle your data.

Apple's Standard EULA

If you downloaded Hmmlo from the Apple App Store, your licence to use the app is granted under Apple's Licensed Application End User License Agreement (the "Standard EULA"). These terms supplement the Standard EULA with the terms specific to Hmmlo. If the two conflict, the Standard EULA prevails for your licence to use the app. If you use Hmmlo on the web or got it from another store, these terms alone apply.

Who can use Hmmlo

• You must be at least 16 years old.
• If you are under 18, or under the age of majority where you live, a parent or guardian should agree to these terms for you.
• You may not use Hmmlo where the law doesn't allow it.

What Hmmlo is

Hmmlo is an AI tool for practicing job interviews. You talk with AI interviewers (Maya and Nora) and an AI coach (Cal), who ask questions for your role, rehearse a salary talk with you, and give you notes on your answers.

• The interviewers and the coach are AI. Their words are generated in the moment by artificial intelligence models and spoken by synthetic voices. They are fictional characters, not real recruiters, employers or human reviewers, and they don't represent any company, including a company you research in the app.
• It's practice, not a real interview. Nothing you do in Hmmlo is shared with employers or affects any real application.
• AI makes mistakes. Questions, scores, notes, example answers, company summaries and salary figures can be wrong, incomplete or out of date. Salary figures in a salary talk are practice numbers based on public information, not an offer or a valuation of your work. Don't rely on Hmmlo for legal, financial, immigration or other important decisions.
• No guarantee of results. We hope Hmmlo helps you do well, but we don't promise any interview outcome, job offer, salary or employment.
• An internet connection is needed for interviews.

Your App ID and your account

You don't need an account. The app has a random App ID (shown at the bottom of its menu) that your purchases are linked to. If you want to use your subscription on more than one device, you can sign in with Apple, Google or an email address in the menu under Account. Keep your sign-in safe, and tell us at hmmlo@palmstudio.app if you think someone else has used your account. You can delete your account at any time in the app (menu › Account › Delete account).

Using Hmmlo fairly

You agree not to:

• use Hmmlo to break the law or to harm, harass or threaten anyone;
• record, upload or talk about other people's personal data without the right to do so, or put anything into Hmmlo you don't have the right to share (for example, a confidential document from an employer);
• try to make the AI produce content that is sexual, hateful, violent or otherwise harmful, or get around the limits we put on it;
• use Hmmlo to prepare fraudulent applications, to impersonate someone, or to let someone else answer for you in a real interview;
• copy, sell or resell Hmmlo or its content, or use it to build a competing product or to train AI models;
• scrape, overload, attack or reverse engineer Hmmlo, or get around its security, allowances or technical protections, except where the law expressly allows it;
• use bots or automated tools to run interviews, or share a subscription or an account to get around allowances.

We may limit, suspend or end your access if you break these rules or put other people or the service at risk. Where it's reasonable, we'll tell you why and give you a chance to respond.

Your content

Your résumé, your answers, your recordings and your notes stay yours. You're responsible for what you put into Hmmlo, and you confirm you have the right to use it. You give us a worldwide, non-exclusive, royalty-free permission to process it only as needed to run Hmmlo for you, as described in the Privacy Policy. This permission ends when the content is deleted, except for copies we must keep by law.

The questions, notes and example answers Hmmlo writes for you are for your own, personal use in your job search. If you send us ideas or feedback, we may use them freely without owing you anything.

Our content

Hmmlo, including its characters, pictures, voices, questions, software and the Hmmlo name and logo, belongs to PALMS STUDIO LLC or its licensors and is protected by intellectual property laws. We give you a personal, limited, non-exclusive, non-transferable, revocable licence to use Hmmlo on devices you own or control, for your own non-commercial use, in line with these terms (and, for the App Store app, the Standard EULA).

Subscriptions

Interviews in Hmmlo need an active subscription. There are two plans:

• Hmmlo Weekly: $19.99 per week. New subscribers get an introductory first week for $4.99; after it, the subscription renews automatically at $19.99 per week.
• Hmmlo Monthly: $34.99 per month.

How billing works:

• In the app, subscriptions are sold and billed by Apple through your Apple ID (or by Google through your Google Play account, where Hmmlo is offered there), not by us. Payment is charged to that account when you confirm the purchase.
• On our website, Hmmlo sells the same plans at the same prices to your Hmmlo account. These are billed by us; payments are processed by Stripe through RevenueCat Web Billing, and your card is charged when you confirm the purchase. We never see or keep your full card details.
• A subscription renews automatically for the same period unless you cancel it. In the app stores, cancel at least 24 hours before the current period ends; your store account is charged for the renewal within the 24 hours before the period ends. On the website, you can cancel at any time before the renewal date, and your card is charged when the new period starts.
• You can manage or cancel an app store subscription in your store account settings: on iPhone or iPad, in Settings › your name › Subscriptions; on Android, in Google Play › Payments & subscriptions › Subscriptions. A subscription bought on our website is managed or cancelled from the website version's menu (Your plan), from the link in your purchase receipt email, or by writing to hmmlo@palmstudio.app. When you cancel, you keep access until the end of the period you've paid for.
• A subscription is linked to the account or App ID it was bought with and works wherever you sign in to it, in the app and on the website.
• The introductory price is for new subscribers only. If you switch plans during the introductory week, any unused part of it is forfeited, as the store's rules provide.
• Prices are shown in US dollars here. Prices may vary by country and currency, and the store may add local taxes. The price you'll pay is always shown before you confirm.
• If we change a plan's price, the store (or we, for a subscription bought on our website) will tell you before it applies to you and, where required, ask for your consent.
• Deleting the app, your data or your account doesn't cancel a subscription.

What a subscription includes

• Daily interview practice time, counted by your local day: today 10 minutes a day, one interview of about 10 minutes. An interview is kept within the time you have left that day.
• Every interview comes with its review, written by our AI interviewers and coach: notes and a score for each of your answers, and a debrief. Reviews aren't counted or sold separately.
• The current allowances are also described in Hmmlo's store listing and, once you subscribe, shown in the app's menu. Unused time doesn't carry over to the next day.
• We may change the allowances for future periods. If we reduce them, we'll tell you in the app beforehand, so you can cancel before it applies to you.

Extra interviews

• While your subscription is active, you can buy extra interviews, each with its review: one or three interviews of about 10 minutes, a long interview of about 20 minutes, or a full interview of about 30 minutes. Extras are one-time (consumable) purchases, sold and billed by Apple or Google in the app, or by us on our website (processed by Stripe).
• Extras can be bought and used only while you have an active subscription. A 10-minute extra is used when your daily time is nearly spent; a long or full interview is used when you choose it before starting. Each can be used only once. Extras don't expire, but if your subscription ends, they wait until you subscribe again.
• Extras are non-refundable, except as required by the store's rules (or, on our website, these terms) or by law. They have no cash value, can't be transferred or exchanged, and are lost if you have your data or your account deleted.

Refunds

Purchases made in the app go through Apple or Google, so refunds are handled by them under their policies: for the App Store at reportaproblem.apple.com, and for Google Play through Google Play's refund process. We can't issue refunds for store purchases ourselves.

Purchases made on our website follow the same rule as the stores: payments aren't refundable, and a cancelled subscription runs to the end of the period you've paid for, with no refund for the part not used. If something went wrong, such as a duplicate charge, or the law gives you a right to a refund, write to hmmlo@palmstudio.app from your account's address and we'll refund it to the card you paid with.

Nothing in these terms limits refund rights you have under consumer law.

Changes and availability

We add, change and sometimes remove features. We try to keep Hmmlo available, but it may be interrupted for maintenance or for reasons outside our control. If we stop offering Hmmlo, we'll give reasonable notice in the app where we can.

Ending the agreement

You can stop using Hmmlo at any time; cancel any subscription in your store account settings (or, if you bought it on our website, from the website version's menu), and delete your data as the Privacy Policy explains. We may end these terms or your access if you seriously or repeatedly break them, if the law requires it, or if we stop offering Hmmlo. The sections that by their nature should last (ownership, disclaimers, limits of liability, governing law) continue after the agreement ends.

Disclaimers

We provide Hmmlo with care, but "as is" and "as available". To the fullest extent the law allows, we make no warranties beyond those in these terms, including implied warranties of merchantability, fitness for a particular purpose, accuracy and non-infringement. Nothing in these terms limits rights you have as a consumer that can't be limited by law.

Limits of liability

To the fullest extent the law allows, PALMS STUDIO LLC is not liable for indirect, incidental, special, consequential or punitive damages, or for lost data, profits or opportunities (including a job or an offer), arising from your use of Hmmlo. Our total liability for any claim relating to Hmmlo is limited to the greater of the amount you paid for Hmmlo in the 12 months before the claim or 50 US dollars.

These limits don't apply to liability that can't be limited or excluded by law, such as for death or personal injury caused by negligence, for fraud, or for gross negligence or intent. If you live in the European Union or the United Kingdom, we're responsible for foreseeable loss caused by our breach of these terms or our failure to use reasonable care and skill.

Apple and Google

If you downloaded Hmmlo from the Apple App Store or Google Play (Google has the same rights and limits as Apple below, where its terms require it):

• These terms are between you and PALMS STUDIO LLC only, not Apple. We, not Apple, are responsible for Hmmlo and its content.
• Your licence is limited to use on Apple-branded devices you own or control, as the App Store's usage rules allow.
• Apple has no obligation to provide maintenance or support for Hmmlo.
• If Hmmlo fails to meet an applicable warranty, you may tell Apple, and Apple may refund the purchase price, if any. To the extent the law allows, Apple has no other warranty obligation for Hmmlo.
• Apple isn't responsible for addressing any claims by you or anyone else relating to Hmmlo, including product liability claims, claims that it fails to meet legal or regulatory requirements, consumer protection or privacy claims, or claims that it infringes someone's intellectual property. We're responsible for investigating and handling those.
• You confirm that you are not located in a country subject to a U.S. Government embargo or designated as a "terrorist supporting" country, and that you are not on any U.S. Government list of prohibited or restricted parties.
• Apple and its subsidiaries are third-party beneficiaries of these terms and may enforce them against you.

Governing law and disputes

These terms are governed by the laws of the State of Delaware, United States, without regard to its conflict-of-law rules. Before bringing a claim, please contact us at hmmlo@palmstudio.app so we can try to resolve it together. If you are a consumer living in the European Union, the United Kingdom, Turkey or another country whose law gives you the right, you keep the protection of the mandatory laws of your country and may bring a claim in the courts where you live.

Changes to these terms

We may update these terms, for example when we add features or when the law changes. We'll update the date at the top, and if a change is significant we'll tell you in the app before it takes effect. If you don't agree with the new terms, you can stop using Hmmlo and cancel your subscription.

General

If any part of these terms can't be enforced, the rest still applies. If we don't enforce a term straight away, we haven't given up the right to do so later. You may not transfer these terms to someone else; we may transfer them to a company that takes over Hmmlo, without reducing your rights. These terms, the Standard EULA where it applies, and the Privacy Policy are the whole agreement between you and us about Hmmlo.

Contact

PALMS STUDIO LLC · hmmlo@palmstudio.app